Frequently asked questions

Unleashed Gallery » Frequently asked questions » Top questions

Most popular and frequent questions and answers about our online art gallery

• What material are the art prints printed on?
  Our art prints are printed exclusively on premium grade Italian canvas. This is to make sure the artwork retains its original colors and sharpness over hundreds of years.

   
• Could you alter the size or orientation of the artworks?
  For canvas art prints we usually can slightly alter the size of the artwork. For Original paintings and Canvas art prints you could choose whatever orientation you want. If you intend to order a canvas art print and you want it in a different orientation please email us shortly after placing the order

   
• How are the artworks packaged and shipped?
  A packaging and shipping method is specified for each original painting and art print in the gallery. Check your desired artworks' page for more information about the packaging and shipping information for that specific artwork. For most artworks its possible to choose the packaging method.

   
• How are returns and cancellations handled?
  If you are unhappy with the piece for any reason and would like to return it – Please make sure the artwork is in it’s original condition, package and ship it in the same way it was delivered. Returns will be accepted within 30 days of you receiving the artwork. Once an item has been returned we will issue a full refund for the purchase.

   
• Are the artworks signed?
  All artworks are signed by their respective artist. Usually on the bottom front side of the piece.

   
• Which currency are the artworks priced in?
  All the Paintings and Art Prints are priced in U.S Dollars ($). If your credit card is managed in different currency - the conversion rate from your currency to USD will be made by your credit card provider upon purchase.